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Call Center Agent

2.00 to 10.00 Years   Al Kuwait, Kuwait   08 Jan, 2021
Confidential Company
1 Jobs Openings
Job LocationAl Kuwait, Kuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryIT Services
Functional AreaNot Mentioned

Job Description

  • Obtains client information by answering telephone calls,?interviewing clients and verifying information.
  • Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Meet personal/team qualitative and quantitative targets.
  • Determines eligibility by comparing client information to requirements.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

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