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Call center Agent

1.00 to 5.00 Years   Al Kuwait, Kuwait   11 Sep, 2019
Job LocationAl Kuwait, Kuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryWholesale & Import/Export Trade
Functional AreaNot Mentioned

Job Description

ResponsibilitiesManage large amounts of inbound and outbound calls in a timely mannerFollow communication ?scripts? when handling different topicsIdentify customers? needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targets

Keyskills :
Call Center

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