Improve the clientele retention by maintaining business relationship with the existing High-Profile customers who continue to use the company?s services over a specified period. A target list of High-Profile customers will be allotted regularly.
Visit existing as well as prospective customers and on-board new customers.
Handle all remittance and FC requirement of the customers on-boarded and expand the business further through referrals (B2C) and corporate business (B2B).
Monitor the increase in revenue generated from existing customers by ensuring continuous transactions from the client.
Responsible for cross-selling and upselling of additional products and services.
Provide excellent customer service to assigned customers as well as newly on-boarded customers. Act as a single point of contact for all these customers and ensure best service is always given.
