Complete opening and closing duties including setting up necessary supplies and tools.
Good knowledge and experience with espresso machines and grinders
Cleaning all equipment and areas, locking doors, etc
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications
Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language
Perform other reasonable job duties as requested by Supervisors
Greet customers and welcome them to the facility
Maintain payment records by accurately posting payments on Customer service orders or Sales Department orders, recording check numbers and processing warranty information
Follow appropriate cash-handling procedures at the service facility and balance accounts according to company policies
Prepare daily department cash report and send daily cash to main office with supporting documentation
Handle daily cash sales and cash refunds and document all receivables
Handle delivery note transactions
Ensure security of all receivable in a safe cash drawer box, balance the Cash and other payments (Check, Credit Card) and notify the Department Manager of any discrepancies
To provide service to guests according to established standards
To provide a courteous and professional service at all times
Responsible for all duties, prior to, and after service
Serving as directed to ensure maximum guest satisfaction
To serve the tables in the dining area, taking the clients? orders and to maintain the cleanliness and the presentation of the restaurant to the higheststandards possible
Taking, punching and serving the orders
Preparing and settling checks
Maintain guest relations and smoothness of the service cycle.
