Associate Customer Support

1.00 to 10.00 Years Al Kuwait, Kuwait 06 Sep, 2023

Job Location	Al Kuwait, Kuwait
Education	Not Mentioned
Salary	Not Mentioned
Industry	Call Centers & Customer Care Outsourcing
Functional Area	Not Mentioned

Identify and assess customers? needs to achieve satisfaction.
Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Collaborate with the technical team to solve ongoing issues with a product or service.

Keyskills :

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