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Assistant Manager Sales

2.00 to 5.00 Years   Al Kuwait, Kuwait   02 Feb, 2023
Gulf Fashion
2 Jobs Openings
Job LocationAl Kuwait, Kuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryRetail & Wholesale
Functional AreaNot Mentioned

Job Description

  • Maximize sales and exceed store performance for better result.
  • Propose in store business plan to deliver better sales performance.
  • Coach and lead store team to exceed store & individual KPI.
  • Participates in increasing and identifying any new opportunities to increase footfall in the store.
  • Continuously helps & control sales team in daily bases sales activity and managements of repair, reservation, returns.
  • Follow with operational tasks to avoid any delay to maintain business goals and meet customer expectation.
  • Follow brand /Layout guidelines correctly to deliver brand value and ensure best stock profits result.
  • Maintain stock action plan to ensure getting effective result and immediate action for the insufficient result.
  • Initiate and promote highest standards of in store training (sales, service, product knowledge).
  • Manage the performance review of the store staff and identify top and low performers.
  • Use the performance review to identify areas of improving for the store staff.
  • Identify top performers, with high potentials, and recommend them for future succession planning.
  • Ensure the implementation of the development plan for the store staff.
  • Encourage and motivate team to achieve store/company objectives & goals.
  • Manage and resolve customer issues to maintain customers satisfactions as per brand standards.
  • Manage the customer flow on the shop floor and insure all customer getting exceptional customer service.
  • Monitor staff specialist performance and work with them on Daily / Weekly / Monthly plan to insure clientele excellence.
  • Conduct regular training & shadowing specialist service to improve weaknesses and improve customer service within the team.
  • Full focus on clientele tools and initiatives to grow the team and maintain customer retention into the store and brand.
  • Highlight & motivate team to build best experience of customer service and maintain customer retention into the store & brand.
  • Lead the shop, actively selling through team and play role modelling of the sales brand technique & standards.
  • Educate staff with brand product knowledge and Fashion trends and style in order to build brand loyalty styles with customers.

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