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After-Sales & Operations Manager - Multi Brand

1.00 to 10.00 Years   Al Kuwait, Kuwait   11 Aug, 2024
Confidential Company
1 Jobs Openings
Job LocationAl Kuwait, Kuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryAutomotive Dealership & Distributor
Functional AreaNot Mentioned

Job Description

Job Purpose:Manage the Accessories, Retail (Tires, Lubes & Batteries) & Projects business activities focusing on objectives of the company. Identify, allocate, monitor & control resources in order to achieve the company?s strategic & financial goals.Accountabilities:

  • Formulate the annual sales & business plan for the accessories and retail department, identify & budget the necessary resources to achieve the division?s objectives.
  • Implement the strategy for accessories and retail operation & outlets expansion as well, develop related plans for improving the existing business.
  • Review sales forecasts from the Branch Managers & Outlets and submit it to procurement department.
  • Review, Order & Procure locally purchased products
  • Evaluate division performance periodically, identify areas of improvements and concerns and develop action plans for performance improvement.
  • Monitor the implementation of the accessories and retail promotional and marketing activity and provide feedback to the marketing department to ensure success of the campaigns.
  • Monitor & control the operation costs & take corrective actions, if necessary, to ensure profit goals.
  • Co-ordinate with HR for employee recruitment, promotion, retention and termination of staff.
  • Review and evaluate employee performance, identify skill gaps and plan and monitor staff training programs.
  • Oversee staffing adjustments to obtain maximum productivity.
  • Collaborate with other company divisions, to help ensure smooth overall operations within the company.
  • Evaluate plans, submit sales projections and resource requirements for new business projects in line with the strategic plans of the company and submit them to the management for approval.
  • Coordinate with relevant business divisions to execute & commence all approved projects.
  • Monitor and review project activities and ensure its completion within scheduled time and budget
  • Participate towards the implementation of Accessory business strategy and plans which enable the achievement of organization?s mission and objectives.
  • Set goals and objectives for the Operations and Functional heads to implement Accessories business strategies in Sales and Aftersales
  • Identify and evaluate business opportunities and implement Business development projects (Retail, Fleet, Exports, and Parts & Service channels) in co-ordination with Business development team.
  • Implementation of operational policies and controls covering all areas of Accessories activities so that all relevant procedure/legal requirements are fulfilled while delivering Quality with Cost effectiveness

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