Low Voltage Electrical Engineer

Job Description

Technical Support Engineer/Low Voltage Electrical Engineer/ Electrician TechnicianThe Export sales department in Kuwait is responsible for supporting the sales of power electronics equipment for various oil&gas and industrial markets. Customers are typically oil-service companies, OEMs, EPSs, and dealers in industrial markets. The equipment we develop, manufacture, and service are primarily low- and medium-voltage drives, downhole sensors, and linear ESP.We are looking for a specialist with a good level of knowledge in the field of electrics, electronics, mechanics, who knows the principles of operation of low, medium and high voltage equipment, has skills in setting up this equipment.Principle Duties & ResponsibilitiesTechnical support engineer is responsible for providing uninterrupted service of products in the region of location, equipment commissioning, repair, and maintenance services. Perform business trips in the region of the base.Carry out commissioning of new equipment at the Customers facilities.Support Equipment Pilot Operations (pilot tests), ensuring that assigned pilot test timelines and goals are met for all company products.Provide pre-project inspection of customers facilities, in preparation for the first implementation of new products (for the market - General Industry).Perform out repairs of equipment. Maintain records and planning of spare parts for timely uninterrupted product service in the region.Receive equipment from the manufacturers plant, arrange delivery to the customers facilities, and control the accuracy of order paperwork.Consult the Customers representatives on service maintenance and operation of the equipment. Receive incoming requests from customers for paid services. Conduct customer satisfaction surveys on delivered and operated equipment.Collect and identify information on technical problems of the customer, to formulate proposals to improve the performance of the equipment in operation, technical process of customers.Participate in commission investigations of equipment failures at the Customers or third partys premises.Participate in the implementation of corrective and preventive actions developed to improve the quality of equipment delivered to Customers.Keep daily reports on completed work in CRM Bitrix24.DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.About UsTriol is an international manufacturer of high-tech and innovative equipment: low-voltage and medium-voltage frequency converters, submersible equipment control stations, telemetry systems and unique oil production installations.We have been working in the power electronics market for almost 30 years, performing a full cycle of work - from the development and production of equipment to sales and implementation at the Customer. Our production sites and representative offices are located in Ukraine, Poland, the USA, and the Middle East. We have more than 600 implementations of our products in Europe, the USA, Canada, Latin America, Asia, Ukraine, Africa, and China. More than 500 highly qualified professionals work on the creation of our unique products.

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