| Job Location | Ajman, United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Sales/Retail/Corporate/BusinessDevelopment |
| Functional Area | Not Mentioned |
Online Sales AssistantJob Location : UAEResponsibilities:?Respond to e-commerce customer service issues in a timely & friendly manner.?Manage pre and post-purchase inquiries via email, phone calls, WhatsApp, and social media platforms for all brands within our portfolio.?Coordinate order processing, delivery, and returns of customer orders.?Ensures products and order details are uploaded timely to our warehouse and store platforms.?Manage order shipment and coordination with the warehouse to ensure customer requested delivery dates are met. Track and resolve fulfillment issues with the warehouse.?Provide customer support assistance via email and phone.?Serve as a backup when other online services staff are out of the office or workflow is high.?Serve as a backup for invoicing, preparation and uploading invoices into the company database.?Use Excel or other forms to organize data, monitor and make changes for online products and stores.?Any other task or duty as assigned or required.?Compile reports that track order data and sales data.
Keyskills :
Salesexperience
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