Job Location | Ajman, United Arab Emirates |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Accounting |
Functional Area | Not Mentioned |
Black & Grey HR is recruiting for a leading employer brand in the UAE. Our client is seeking an experienced Collection Agent (UAE Nationals Only). This role involves collaborating with Accounts Receivable and Student Accounts to compile a list of students with overdue invoices, implementing effective follow-up for prompt payment while ensuring student satisfaction. Flexibility in shifts, especially during admissions and staying informed on fees and financial regulations is crucial for the success of this role.Key Responsibilities:- Collaborate with the Accounts Receivable and Student Accounts sections to prepare a comprehensive list of students with overdue invoices.- Develop and implement an effective follow-up procedure to ensure prompt payment from students and clients.- Maintain a balance between regular communication for follow-up and ensuring student and client satisfaction.- Keep meticulous records of follow-up activities and positive responses, and take corrective actions based on negative responses, reporting to the student accounts supervisor.- Ensure accurate and timely updates of student and client payments in the system and perform daily register closing procedures.- Stay updated on fees, payment terms, and financial regulations, providing relevant information to students as needed.- As management requires, be available for flexible shifts, especially during the admission period.- Assist with main accounting tasks during off-peak periods.Requirements - Bachelor in Accounting / Finance / Related fields with 1 year of directly related experience.- Requirement for the educational qualification can be relaxed if the employee has the relevant experience.- Excellent written and verbal communication skills, customer service skills, timeliness and accuracy and the ability to work under tight deadlines.Benefits- Competitive Salary + Comprehensive Benefits
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