| Job Location | AbuDhabi, UnitedArabEmirates |
| Education | Diploma;Graduate |
| Salary | Not Mentioned |
| Industry | Secretary / FrontOffice |
| Functional Area | Not Mentioned |
Front Office SupervisorJob Location : UAEKey Responsibilities?Take appropriate action to resolve guest complaints.?Prepare keys and Welcome folders.?Review next days arrivals and block rooms for any special requests, early arrivals, VIPs and groups.?Coordinate with Housekeeping on the turnover of rooms to ensure availability of vacant rooms upon guests arrival.?Coordinate with Guest Relations/Room-Service the delivery of guest amenities.?Provide guest services, handles the set-up of daily reservations and check-in and check-out of guests.?Participate and involves in all Front desk operations and activities like Safety box issuing, handling all guests requests and enquires promptly and efficiently as per standards.?Escort arrival guests to their rooms at every single possible instance and follow the Standard procedure of Escorting.?Gain understanding of the departmental goals and support the Line Manager to achieve the Up-selling targets.?Know the selling strategy of the day that is briefed by the shift supervisors and ensure that all the VIP guests expected and the forecast for the day is known prior to the start of the shift.Qualification, skills :?High school diploma or a college or university degree would be a bonus.?Must have one to two years supervisory experience in hospitality industry?Solid knowledge of Microsoft Office and Opera?Must be able to effectively lead small teams of associates?Flexible, team player?Must have excellent communication skills, both verbal and written
Keyskills :
knowledgeofMicrosoftOfficeandOpera
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