| Job Location | AbuDhabi |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
- Professionally qualified (Master/Graduate Degree).- 10+ years of relevant job experience, preferably from either a Banking, Financial Services, Insurance or Heathcare Contact Center environment.- Having good presentation skills and ability to interact with client for day to day matters.- Ability to work with numbers and very hands on resource with excellent people management and motivation skills- Strong in execution- Excellent communication skills should be able to articulate in English and Arabic Both written and spoken.- Strong knowledge of operations with data analytical skills- Green belt certification would be highly desirable.- Action Oriented, Integrity and Trust, Perseverance.- Command Skills, Problem Solving, Drive for results, standing along and Directing Others- Managing & measuring work- Ability to handle pressure- Very good finance and accounting skills- Strong external and management reporting skills- Skill in examining and re-engineering operations and procedures.- Should have good knowledge about Quality, Training, WFM and other supporting workflows.- Knowledge of budgeting, cost estimation, capacity utilization principles and procedures.
Keyskills :
We specialize in crafting engaging experiences and driving digital transformation to generate value & make your customers want to connect with you.
Were extremely passionate about the power of exceptional experiences. When someone has an amazing customer experience, it can be life changing! Thats why we love creating solutions to complex CX problems that genuinely help people. We do it by combining tech, data-driven insights and our teams diverse expertise to help the worlds best companies deliver brand-defining moments.
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