| Job Location | AbuDhabi, United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | CustomerService/Telecalling |
| Functional Area | Not Mentioned |
Customer Service AgentJob Location : UAE:?Attracts potential customers by answering product and service questions, suggesting information about other products and services.?Demonstrate passion for excellence with respect to treat and care for customers.?Maintain balance between company policy and customers situation.?Take payment information and other relevant information such as addresses and phone numbers.?Maintains customers records by updating account information.?Resolves product or service problems by clarifying the customers complaints , determining the cause of the problem selecting and explaining the best solution to solve problem, expediting correction or adjustment, following up to ensure resolution.?Maintains financial accounts by processing customer adjustments.?Recommends potential products or services to management by collecting customers information and analyzing customers needs.?Contributes to team effort by accomplishing related results as needed.?Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience.?Responsible for compiling and generating reports as they relate to customer service surveys.?Work with customer service manager to ensure proper customer service is being delivered.?Utilize computer technology to handle high call volume.
Keyskills :
customerserviceexperience
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