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Call Center Executive

2.00 to 5.00 Years   AbuDhabi, United Arab Emirates   08 May, 2023
Job LocationAbuDhabi, United Arab Emirates
EducationGraduate
SalaryNot Mentioned
IndustryCustomerService/Telecalling
Functional AreaNot Mentioned

Job Description

Call Center ExecutiveJob Location : UAE?Strong time management and organizational skills?Ability to speak multiple languages, especially those common among callers?A patient and empathetic attitude?Manage large amounts of inbound and outbound calls in a timely manner?Follow communication scripts when handling different topics?Able to use company software and procedure for calling customers.?Keep records of all conversations in our call center database in a comprehensible way?Frequently attend educational seminars to improve knowledge and performance level?Take customer calls and provide accurate, satisfactory answers to their queries and concerns?De-escalate situations involving dissatisfied customers, offering patient assistance and support?Collaborate with other call center professionals to improve customer service

Keyskills :
CallCenterexperience

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