hireejobsgulf
Register for Job

Train Master

1.00 to 10.00 Years   Abu Dhabi, United Arab Emirates   09 Dec, 2024
Etihad Rail Db
50 to 99 Jobs Openings
Job LocationAbu Dhabi, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryMetro & Rail Passenger Transport
Functional AreaNot Mentioned

Job Description

Position Job Start Date: January 2025Job Title: Train MasterVacancies: Multiple vacancies based in Abu Dhabi, Dubai, Fujairah, and Sharjah regionNumber of years of experience: 5+ years of experience in passenger railway services or a related field, with a track record of progressive responsibilityPosition Reports to: Station Area ManagerNature of Work: Full-timeShift: Flexible to work on different shift patternsQualification: High School / DiplomaProfile Summary: Responsible to oversee the onboard operations, manage the onboard crew, and ensure a seamless and enjoyable travel experience for our passengers

  • Manage all aspects of onboard operations, including passenger boarding, seat assignments, amenities, and onboard services, to provide a comfortable and enjoyable journey
  • Lead and manage the onboard crew, including on-train hosts, catering staff, and service personnel, ensuring their adherence to service standards and passenger satisfaction
  • Foster a culture of exceptional customer service, addressing passenger inquiries, resolving issues, and ensuring a positive onboard experience
  • Enforce safety protocols and compliance with industry regulations, ensuring passenger safety throughout the journey
  • Efficiently allocate onboard resources, including crew members and supplies, to meet passenger needs and maintain cost-effectiveness
  • Coordinate emergency response procedures and crew training, ensuring readiness for various situations
  • Implement effective communication strategies to keep passengers informed about services, amenities, and relevant information
  • Conduct regular assessments of onboard services and facilities, implementing improvements as needed to enhance passenger satisfaction
  • Uphold and enhance service standards, ensuring passengers receive a consistent and high-quality experience
  • Generate and submit regular reports on onboard operations, passenger feedback, and crew performance to senior management
  • Perform shifts and emergency duties when required

Keyskills :

APPLY NOW

Related Jobs

© 2023 HireeJobsGulf All Rights Reserved