| Job Location | Abu Dhabi, Dubai, Sharjah - United Arab Emirates |
| Education | Bachelors in Computer Application(Computers), Diploma(Engineering). |
| Salary | Not Mentioned |
| Industry | IT - Software Services |
| Functional Area | Not Mentioned |
TEMPORARY ROLE - for 1 MONTHONLY FOR CANDIDATES WHO HAVE THEIR OWN FREELANCE VISA (Dependent / Freelance /Employment with NOC)WORKING HOURS: 9 HOURS A DAYWORKING DAYS: 5 days a weekImmediate JoiningSALARY: AED 4500 PM - AED5500 PM? Resolve incidents and problems associated with EUC equipment and software, and provide break/fix support, advice, and assistance to Users (Stores & Warehouse).? Provide onsite support or dispatch of support specialists as necessary to provide Users with operational and technical support and to meet agreed service levels? Provide service request and incident status to end-users.? Install equipment and software, including new equipment and software or upgrades. All installations and configurations will be performed according to standards and change management procedures.? Coordinate, plan, and schedule IMACs with affected IT functions within the services provided by Supplier? Receive IMAC related service requests from Users and/or Service Desk and validate the IMAC request for and proper authorization.? Communicate with correctness Users if there is any issue with an IMAC related service request.? Coordinate and communicate with designated Landmark personnel or other third parties, concerning scheduling and requirements so as to minimize the business impact on Users.? Coordinate the scheduling and dispatching of appropriate technicians, including third-party vendors.? Connect equipment to network facilities (for example, LAN and/or WAN connectivity).? Support for IM, Voice, Video, Collaboration services (O365)? Providing first level and break fix support for Back Office Server, Network, WiFi, PoS, Thermal Printers, Laser Printers / MFPs, Pathfinders, PDTs, iPADs / iPODs and PC connected to digital screens, Barcode Printer/Wireless printer/scanner/ MFP/Portable/Laser Printer/Sewoo Printer /pathfinder printer/Hardware/ Drivers ,Warehouse telephone/PABX/ ADSL/telephone/verifone/ISP coordination? Intranet and Remote Access Service? Anti-Virus Management Installation Configuration Service & Troubleshooting? Device encryption, File services, Print services? IMACD and Break/Fix? Printer & Peripheral? Retirement of all IT equipment's that belongs to the store? configuration of BO Server, POS, Router, Switch, Wi-Fi Access Point, PDT/Pathfinder, LJ Printer//MFP, Thermal Printers, Footfall Configuration, Bio-Metric Attendance, Single-Swipe configuration on POS, Telephone PABX and Phone Extension.
Keyskills :
IT Engineer Network Printer Installation Technical Support
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