Support Engineer

Job Description

Support Engineer (Voice Operations)|At least 5 years of experience in Telecommunications industry. Good knowledge with network elements such as Soft Switches, Media Gateways, Session Border Controllers, Application and Media Servers, Gatekeepers, Proxy Servers, OSS, and BSS Good knowledge of IP networks, Unix, security topics , routing, tunneling, media protocol (RTP/RTCP) Good knowledge in TDM and VoIP protocols and related technologies such as SIP, H.323, ISDN, RTP/RTCP, H.248/MEGACO, MGCP and SS7 (C7) Highly motivated for learning new technologies and acquiring new skills Strong analytical and judgment skills including critical problem solving ability Detail-oriented, advanced planning and organizational skills Strong communication, collaboration and interpersonal skills Ability to work effectively with cross-functional teams and must be flexible enough to deal with different technical skill levels and skill setsODINE SOLUTIONS TEKNOLOJI TICARET VE SANAYI ANONIM SIRKETIAPPLICANT?SEXPRESS CONSENT WITHIN THE SCOPE OF THE LAW ON PROTECTION OF PERSONAL DATAThis Express Consent is intended for getting the consent of a job applicant for processing of their personal data within the context of the principles described in detail in the Clarification Text prepared in accordance with the Law No. 6698 on Protection of Personal Data. Your express consent is needed to process your personal data specified in the Clarification Text of Odine Solutions Teknoloji Ticaret ve Sanayi Anonim Sirketi. The processing of such data is up to your free will and no adverse condition will occur if you do not give your consent. The personal data of the applicant include your name, surname, nationality, place of birth, date of birth and similar identity information in your resume, drivers license information, contact information, visual and audio information, photograph information, education information, work experiences, foreign language information, military status information, certificate information, professional qualification information, personality assessment to determine your suitability for our team, references, notes taken by recruitment managers or human resources officer during interviews and job interviews, additional information you provide in your resume, and in case you give your explicit consent, your sensitive personal data of your health condition that may partially or completely prevent you from doing the job and information such as membership of associations, foundations and unions, which may be written by you in your resume. I read and understood the points indicated in the Clarification Text. I herebyAgree, By Giving My Express Consent,0 / 10 Please upload your CV in PDF formatNo file chosen I agree to theI agree to the Applicants Express Consent* Yes No for processing of my general personal data collected by the methods indicated in the Clarification Text and the medical condition that I have stated during the application process and the information on my membership of any association, foundation, labour union, if indicated by me in my resume, for the purposes stated in detail in the Clarification Text, particularly including the consideration of my job application with the employer. I read and understood the points indicated in the Clarification Text. I herebyAgree, By Giving My Express Consent,Yes No for keeping of any information that I have communicated the Company during the job application process, including but not limited to the information provided by me in the job application form filed by me, in my resume, and during the interviews, and any information about me to obtained by third parties for evaluation for the position for which I have applied, the information I have presented and the evaluation processes I have participated in, and being contacted in case of any vacant position which matches my skills and competencies. I read and understood the points indicated in the Clarification Text. I herebyAgree, By Giving My Express Consent,Yes No for transfer of my personal data collected by the methods indicated in the Clarification Text to your subsidiaries, affiliates, business partners, independent audit companies as a result of statutory obligations and within the limits of legal boundaries and for cross-border transfer of the same due to the fact that they are stored in cloud servers belonging to your company and group companies, Microsoft Azure Cloud Services, Microsoft Office 365 E-mail cloud servers, and Microsoft Share Point Cloud Servers, for the purposes stated in detail in the Clarification Text. I hereby commit andAgree;Yes No that the persons who I indicated as references during my job application may be contacted for reference check purposes, that they have been informed that they may share my personal data with Odine Solutions Teknoloji Ticaret ve Sanayi Anonim Sirketi and any related consent has been obtained, and all responsibility in this regard belongs to me.Support Engineer (Voice Operations)**|**Support Engineer (Voice Operations)|** * Properly understand the fault, configuration, and performance for multiple vendors? solutions and to solve/escalate to the vendor engineering. Ensure technical assistance is carried out in accordance to the Customer SLA.* Provide implementation and maintenance support for telecommunications customers throughout the region as necessary, including travel to those locations to conduct installations and address post-installation issues.* Provide detailed technical customer documentation and other deliverables.* Monitor and analyze real-time, in-depth, network performance statistics for all network elements.***Qualifications:* * BS/MS degree in Telecommunication, Electronics or related field* At least 5 years of experience in Telecommunications industry.* Good knowledge with network elements such as Soft Switches, Media Gateways, Session Border Controllers, Application and Media Servers, Gatekeepers, Proxy Servers, OSS, and BSS* Good knowledge of IP networks, Unix, security topics , routing, tunneling, media protocol (RTP/RTCP)* Good knowledge in TDM and VoIP protocols and related technologies such as SIP, H.323, ISDN, RTP/RTCP, H.248/MEGACO, MGCP and SS7 (C7)* Highly motivated for learning new technologies and acquiring new skills* Excellent command of verbal and written English* Strong analytical and judgment skills including critical problem-solving ability* Detail-oriented, advanced planning and organizational skills* Strong communication, collaboration and interpersonal skills* Ability to work effectively with cross-functional teams and must be flexible enough to deal with different technical skill levels and skillsetsODINE SOLUTIONS TEKNOLOJI TICARET VE SANAYI ANONIM SIRKETIAPPLICANT?SEXPRESS CONSENT WITHIN THE SCOPE OF THE LAW ON PROTECTION OF PERSONAL DATAThis Express Consent is intended for getting the consent of a job applicant for processing of their personal data within the context of the principles described in detail in the Clarification Text prepared in accordance with the Law No. 6698 on Protection of Personal Data. Your express consent is needed to process your personal data specified in the Clarification Text of Odine Solutions Teknoloji Ticaret ve Sanayi Anonim Sirketi. The processing of such data is up to your free will and no adverse condition will occur if you do not give your consent. The personal data of the applicant include your name, surname, nationality, place of birth, date of birth and similar identity information in your resume, drivers license information, contact information, visual and audio information, photograph information, education information, work experiences, foreign language information, military status information, certific

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