Attends costumer (defect) complaints on time and ensures complaint is resolved successfully.
Responds to client queries and coordinates with AMANAS departments to solve any issue which may arise during the defect liability period.
Assigns subcontractors as per agreement to tasks on hand and ensures the work is completed properly and timely. Monitors performance of subcontractors and raises any issues.
Implements preventive maintenance program as per schedule.
Complies with internal and external health and safety regulations.
Maintains stocks of supplies, parts and equipment according to inventory levels, ensures that purchase requests are raised timely to avoid shortage of critical items.
Keeps records of maintenance and repair costs, incidents, root cause analysis, and procedures.
Maintains timely and accurate data entries in all applied systems/applications.
