Service Owner- App Virtualization

Job Description

Job Purpose:Own the virtualization service which can encompass All virtualized infra includes VMware and Nutanix,VXrail ,VCF,NSX,vRealize suite etc BAU operations management.Key Accountabilities:Generic Accountability

• Owner of service responsible for keeping service healthy and for delivering enhancement on it.
• Own any GSO or Audit findings related to service and ensure their resolution.
• Team management
• Work across multiple Service Delivery Teams
• Project execution

• Responsible for managing the service for BAU and Projects
• Responsible for the design, build, Maintain the Operational SLAs, Incident Tracking, Roster Preparation, monthly reporting for management etc.
• Responsible to design and give solution to business application as per company requirement to secure the data and utilize managed services by company.
• Work on Automating the day-to-day operations and delivering the infrastructure thru code [IaC and Automation tools].
• Work with Internal stakeholders to architect and business solution for respective owned technologies.
• Vulnerability and Patch Management on all virtualization layers and maintain Hybrid cloud environment.
• Manage the team members and align them on projects & BAU Tasks to full fill the delivery requirement.
• Managing multiple services as owner and End to end management.
• Responsible to manage Incidents, Problem management, BAU tasks & managing infra and business project with the alignment of team members.

• Overall, 15-20 years of experience in device and endpoint management.
• 5-8 years of handling technical projects and experience of min 2-3 years in Virtualization and Cloud tools planning & Implementation
• Experience with vSphere,vSAN and Nutanix
• Experience with Networking technologies on Cloud and onpremise such as ER,DC,NSX and Cisco ACI knowledge
• Experience in Vulnerability Management
• Understanding of Automation playbooks and Scripting
• Background in VM performance fine tuning and maintenance
• Understanding in deployment of VMs with IaC ,K8s solutions and packaging, and distribution
• compliance monitoring and reporting
• Scripting knowledge in PowerShell,Terraform
• Certifications - VCP/NCP/Cloud certifications

Keyskills :
Scripting Networking Vulnerability Management Vcp Terraform Nutanix PowerShell Cisco Aci Cloud Nsx Vsphere Vsan Dc Distribution Reporting Packaging Er compliance monitoring maintenance NCP

About Company

FAB, the UAE’s largest bank and one of the world’s largest financial institutions offers a an extensive range of tailor-made solutions, and products and services, to provide a customised banking experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.
Headquartered in Abu Dhabi, in Khalifa Business Park, the bank’s international network spans over 19 countries, across the world, providing the global relationships, expertise and financial strength to support local, regional and international businesses seeking to do business at home and abroad. In line with its commitment to put customers first, to Grow Stronger, FAB will continually invest in people and technology to create the most customer-friendly banking experience and will support the growth ambitions of its stakeholders across the global network in which the bank operates.