Automotive Repair, Spare Parts, & Support Services
Functional Area
Not Mentioned
Job Description
Collaborating closely with service technicians and parts departments, you will be responsible for maintaining accurate records of all service transactions, including billing and invoicing, and ensuring timely communication with customers regarding service progress and costs.
Youll be pivotal in coordinating and scheduling vehicle maintenance and repair services, overseeing the smooth operation of the service department, and upholding stringent quality standards for all service tasks.
Collaboration with service technicians and parts departments is essential, as youll be tasked with accurately maintaining service records, handling billing and invoicing, and ensuring customers are informed promptly about service progress and associated expenses.
In the capacity of an Automotive Aftersales Executive, your foremost duty is to secure outstanding customer service and delight once a sale is completed. This entails managing customer inquiries, resolving issues, and furnishing technical support for vehicle-related matters.
You will be at the forefront of coordinating and timetabling vehicle maintenance and repair services, ensuring the seamless operation of the service department, and upholding uncompromising quality criteria for all service operations.
Working in tandem with service technicians and parts departments, you will be responsible for the meticulous maintenance of service records, efficient billing and invoicing, and the timely provision of service progress updates and cost information to customers.
