Senior Specialist / Specialist ? Retail

1.00 to 10.00 Years Abu Dhabi, United Arab Emirates 08 Oct, 2021

Job Location	Abu Dhabi, United Arab Emirates
Education	Bachelor's degree / higher diploma
Salary	Not Mentioned
Industry	Facilities & Property Management
Functional Area	Not Mentioned

Roles, Responsibilities, Duties:Discount Management

Assist, assess and solve tenant request related to a rental reduction.
Coordinate any marketing support for tenants to increase awareness.
Provide support to the General Manager by collating and preparing information related to discount proposals to the presented to the correspondent committee.
Contact the tenant to explain the resolution of Aldar related to a discount.

Debt Management

Monitor outstanding debt in collaboration with the Finance (Accounts Receivable) department.
Collect all necessary information and run an assessment.
Continuous negotiation with the tenant to maintain business relationship.
Support the GM in initiating the legal process.

Tenant Support

Onboard the tenant before Handover of the unit, conduct on-boarding briefing session explaining on expected behaviour, standard rules and obligations.
Brief the tenant with the expected maintenance plan of the unit.
Ensure any request from the tenant is well addressed.
Brief the tenant with the timeline and conditions to exit a unit.

Reporting

Collect necessary information and prepare the Monthly Asset Report, including sales and traffic evolution.
Reporting evolution in Customer and Tenant Satisfaction.

Guest Experience SupportResponsible for implementing the Guest Journey basics and to monitor its evolution in a weekly basis.?Based in Abu Dhabi?

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