Supports team in achieving individual and team sales and gross margin targets
Visiting clients and potential clients to evaluate needs and provide consultation on products and services
Works closely with designers and estimators in developing quotations and sales orders
Works closely with the Design & Estimation team to ensure design and estimated values are in line with client expectations
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
Identifies leads and opportunities and arranges meetings with clients along with relevant team members
Gathers client-specific knowledge and market requirements and recommends specific solutions of both products and services to the Country Manager / Team Leader
Resolves customer complaints by investigating problems and making recommendations to management
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and establishing personal networks
Meets regularly with Account / Client representatives to maintain and improve relationships
Maintains effective market intelligence specific to the Account / Client and early warning service related to market trends
Contributes to team effort by accomplishing related results as needed
Liaises with operations prior to quotation in order to accurately capture installation, service, and other relevant costs
Coordinates with the Operations to ensure procurement, supply chain and installation/maintenance services are efficiently provided to the projects within the sector
General
Collaborates within team members to broaden the spectrum of sales
Ensures the confidentiality of the Company?s information and enhances the Company?s reputation
