Senior Officer- Scheme Settlements

Job Description

JOB PURPOSE: Posting of all financial and non- financial entries.Preparing vouchers on daily basis and submitting for posting before end of day. Provide day-to-day support For Accounts department.KEY ACCOUNTABILITIES: Generic AccountabilityPolicies, Systems, Processes & Procedures:-Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.Demonstrate compliance to organisations values and ethics at all times to support the establishment of a value drive culture within the bank.Continuous ImprovementContribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.ReportingAssist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.Job Specific AccountabilitiesPosting all financial and non- financial transactions.Opening new CASA accountsProcessing of Stop- Payment and Stop Payment Revocation requestsProcessing of Earmark Release /ApplyProcessing of Load, Reload and Reversal transitionsProcessing of Easy Payment Plans.Processing of points adjustment on card (Debit or Credit).Opening of Balance Transfer instalment accounts on cardsOpening of Easy Cash instalment accounts on cards.Closing of instalment accounts on cardsPosting of payments and adjustments in cardsPosting of rejected transactionsProcessing the Swift /FTS instructions.Resolve all enquires within TAT & assist the merchant/cardholder to solve the issues related to disputes and route any other queries to respective unit.Educate the merchant/cardholder with the consequences of non- complaint practice and update them with proper guidelines.Suggest a process improvement to increase productivity and cost effectiveness.Any other task assigned / adhoc activities to be performed as per line managers instructionEnhance knowledge by enrolling into training and development course.Maintain KPI and Productivity reportsEnsure to abide by the compliance programs that monitors obligations towards externals parties including and not limited to Regulatory/Card Schemes/PCI DSS rules & regulationsJob Context Specific AccountabilityEnsuring compliance to process, procedures, controls, policies and SLAs for both onshore and off shore functions.Ensure all assigned tasks are completed within allocated time and accuracy level requiredSending Daily Processed EPP/EC/BLT/ MIS to Management.Handling customer / Branch Queries and responding the EmailsEnsure audit comments are not repeatedEnsure all Risk and Compliance emails are responded on the agreed time.Ensure to achieve 100% Accuracy & Timeliness. QualificationsQUALIFICATIONS & EXPERIENCEMinimum QualificationBachelors degree in Banking or related discipline.Minimum Experience3+ years relevant experience in the banking sector with at least 1 years in similar positions of progressively increasing managerial responsibilities in the function.

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About Company

FAB, the UAE’s largest bank and one of the world’s largest financial institutions offers a an extensive range of tailor-made solutions, and products and services, to provide a customised banking experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.
Headquartered in Abu Dhabi, in Khalifa Business Park, the bank’s international network spans over 19 countries, across the world, providing the global relationships, expertise and financial strength to support local, regional and international businesses seeking to do business at home and abroad. In line with its commitment to put customers first, to Grow Stronger, FAB will continually invest in people and technology to create the most customer-friendly banking experience and will support the growth ambitions of its stakeholders across the global network in which the bank operates.