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Senior Officer- Merchant Settlement

1.00 to 10.00 Years   Abu Dhabi, United Arab Emirates   19 Apr, 2022
First Abu Dhabi Bank
1 Jobs Openings
Job LocationAbu Dhabi, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Company DescriptionFirst Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We?re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you?ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger ? together.JOB PURPOSE:Provide support to a network of FAB/Magnati merchants and Payment service providers by handling Settlement, merchant related issues concerning card acceptance, Receivables , Payables and settlement of POS/Ecom transactions to the merchants and other joint venture related issues.ACCOUNTABILITIE:

  • Follow up with merchants for collection of Epost Rent/ Commission and Rebate payments
  • Hold and release payments for charge back
  • Prepare financial vouchers / Credit Adjustments / Invoices / Credit noted
  • Handle financial merchant queries and resolve within agreed SLA.
  • Handle Telephone calls from merchants /RM?s of various natures and provide support.
  • Reconciliation of Acquiring Merchant related internal accounts
  • Ensure Controls & Compliance to procedures.
  • Other Responsibilities and when assigned by management to support business requirement.
  • Ensure to abide by the compliance programs that monitors obligations towards externals parties including and not limited to Regulatory/Card Schemes/PCI DSS rules & regulations.
Qualifications
  • Graduated in Accounts
  • Minimum 3 years? experience in similar position.
  • Good English communication skills (spoken & written).
  • Good knowledge of Card acquiring business/ Invoicing and collection process
  • Proficiency in handling settlement related issues and Merchant queries
  • Excel and MIS reporting skills.

Keyskills :

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