Senior Officer - Government Relations - PM (UAE National)

Job Description

JOB PURPOSE:

• Tomanage the commercial leasing operations with designated Government and private organisations in Abu Dhabi and Al Ain including issuance, renewals of contracts and collection of dues

KEY ACCOUNTABILITIES: Generic AccountabilityTeam Supervision

• Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy
• Promote the organisations values and ethics in all activities within the team to support the establishment of a value driven within the bank

Budgeting and Financial Performance

• Monitor the financial performance of a given area of activity versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management

Policies, Systems, Processes & Procedures

• Provide inputs and implement policies, systems and procedure for the assigned team so that all relevant procedural/legislative requirements, are fulfilled while delivering a quality, cost-effective service

Continuous Improvement

• Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction

Reporting

• Prepare sectional statements and reports timely and accurately to meet FAB and department requirements, policies and quality standards

Job Specific Accountabilities

• Manage the relationship between FAB Properties and the designated Government entities via regular and frequent visits to generate interest in the property portfolio and identify any potential leasing requirements
• Acquire a thorough and accurate knowledge of the property portfolio the range and of properties available the leasing requirements, the rental pricing framework, and the vacating process
• Increase the total number of government contracts by providing accurate and up to date information on available properties and addressing any rental enquiries directly to one of the Senior Leasing Officers
• Handle the renewal and issuance of new lease contracts which belong to government and semi government entities, or private organisations
• Perform all property management tasks for the properties leased to government such as contract renewals, short term extensions, Break lease requests, vacating and address any potential legal actions
• Follow up on recovery of maintenance charges for damages from Government tenants
• Process the rent reduction requests from Government tenants by forwarding to the Business Administration department
• Keep pending non-renewal contracts and rental overdues to a minimum level
• Monitor the incoming bank transfers from Government and private organisations/individuals on a daily basis
• Prepare the O/S Report for Collections and recovery, follow up daily on the status of the bounced cheques
• Initiate the Legal Case with the Police in the case of bounced cheques when necessary
• Collect 100% of the Service Charge fees which belong to managed freehold communities
• Undertake a bank transfer for incoming recovered funds and payments
• Handle any walk-in customers requesting renewals within Abu Dhabi and Al Ain
• Deliver an engaging and unified customer experience to prospective and existing Government entities and private organisations

QualificationsMinimum Qualification

• Bachelors degree in the Arts (BA) or the Sciences (BS) or another related discipline

Minimum Experience

• Seven years relevant experience in the property management or leasing sector in a senior role, either in UAE or the global market

Keyskills :

About Company

FAB, the UAE’s largest bank and one of the world’s largest financial institutions offers a an extensive range of tailor-made solutions, and products and services, to provide a customised banking experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.
Headquartered in Abu Dhabi, in Khalifa Business Park, the bank’s international network spans over 19 countries, across the world, providing the global relationships, expertise and financial strength to support local, regional and international businesses seeking to do business at home and abroad. In line with its commitment to put customers first, to Grow Stronger, FAB will continually invest in people and technology to create the most customer-friendly banking experience and will support the growth ambitions of its stakeholders across the global network in which the bank operates.