The Senior Manager supports the successful delivery of programs and projects through the design, implementation, control and continuous improvement of project management processes, procedures and tools.
He/she supports the successful delivery of programs and projects by providing project quality reviews, providing Subject Matter Expert recommendations and hands on delivery of selected improvement recommendations.
Supports the improvement of other processes within the Business Operations area by acting as Subject Matter Expert.
PMO office capability design and development
The Senior Manager is to ensure development and implementation of consistent as well as standardised project managementprocesses. He/she helps in creating a common set of principles, practices, and templates for managing various IT projects consistently and efficiently to reduce project related risk and costs.
Collect, consolidate and analyse program and project data to support effective decision making.
Develop and deliver services and support project and program management capability across the functional area to reduce project related risk.
Developing and managing project policies, procedures, templates, and other shared documentation and identifying and developing project management methodology, best practices, and standards.
Project Monitoring and Reporting
The Senior Manager is responsible facilitating a process to collect project data required to produce information to be presented and reviewed by the management.
Monitoring compliance with project management standards, policies, procedures, and templates by means of project audits.
Program and Project Support
The Senior Manager shall support programs and projects by acting as an internal consultant and providing tailored recommendations to improve their delivery.
Act as permanent, or ad hoc, governance member within programs and projects.
Take ownership of implementing certain recommendations identified during the project audits or in governance meetings.
Subject Matter Expertise
The Senior Manager will support the continuous improvement of other processes within the function by acting as an internal consultant and providing improvement recommendations.
Support the implementation of new technologies and processes by providing Subject Matter Expert recommendations for the design of such technologies.
