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Senior Client Services Manager

1.00 to 10.00 Years   Abu Dhabi, United Arab Emirates   30 Jun, 2022
POM Holdings L.L.C
1 Jobs Openings
Job LocationAbu Dhabi, United Arab Emirates
EducationNot Mentioned
Salary$10,000 - $15,000
IndustryEvents Management
Functional AreaNot Mentioned

Job Description

Candidates only who have worked with the following agencies will be considered-

  • Evolution Events
  • HQ Creative
  • People Creative
Principal AccountabilitiesAccountability AreaDrive the team to cater and exceed Client?s expectation by continuously introducing innovative strategies, ideas, concepts, activities through all possible modes of initiatives and operations.Work with management team to bring creative solutions to prospective clients and to build the business of current clientsDevelop and implement strategic objectives that are aligned with the organization strategic initiatives and provides input to mitigate any riskIdentify and drive new opportunities, including new business pitches for the Clients leading to effective conceptualization and presentationFoster knowledge-sharing across all disciplines internally to ensure collaborative and informed workHandle multiple Clients at once and ensure strong integration across the teamReview detailed deliverables across the projects life-cycle.
  • Manage andoversee the development of plans and schedules in every phase of critical projects or programs.
  • With the General Manager?s approval, implement new processes and procedures to improve service delivery
  • Mentor and develop the team by directing them in finding creative solutions to both client and internal challenges
High Level Responsibilities-Preparing/managing development of detailed scope of works and deliverables for events / taking briefs from internal stakeholdersOverseeing events team to deliver all internal aspects of events from concept, briefing, development, creative, execution and reportingManagement of department budget (oversee development, manage internal procedures)Monitor events department budgetSenior management relations (internal stakeholders)Managing yearly event calendarManage internal procedures in order to execute event (procurement etc.)Supplier managementTeam leader, senior client manager for Consultancy contract
  • Liaise with head office in relation to contract deliverables
  • Oversee embedded resource ? manage appraisals with client, annual leave, onboarding and security access processes
  • Monitor performance and delivery of embedded resource
  • Oversee related administrative processes
Required experience
  • Must have events background
  • Must have budgeting experience
  • Must have senior management experience
  • Bilingual as per contract

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