Provide outstanding customer services before and after the sale.
Attracting new customers and communicates with them on the phone or in the showroom.
Answering client questions promptly and in a friendly manner about the terms, products, prices and availability through our Social Media platforms (Instagram, Facebook, WhatsApp), through phone call and in the showroom.
Analyze customer needs and recommend appropriate furniture and answer customer queries regarding furniture products.
Always follow up and checks with the customers for their inquiries and quotations requests.
Customer satisfaction by valuing customers time, quick response to customers? inquiries & having a pleasant attitude.
Coordinate with showroom team to establish selling strategies and deals.
Obtaining deposits and balance of payment from clients and maintaining client records.
Follow up with delivery team to ensure that furniture is delivered to customers in a timely manner as scheduled.
Maintain positive working relationship with showroom team to achieve revenue goals.
