To pass on/discuss customer complaints with the production team , follow-up for proper corrective action and provide feedback to the customers.
˙Manage the whole sales operation to deliver quality product & service to End Consumer.
List the product with various Key Customers and hypermarkets and negotiate for good terms and conditions (listing fees, pricing, credit facility, rebate etc.)˙in favour of the company.
To Manage & Support the Sales Team to get orders from customers and ensure attractive visibility of the product on the shelves to the Consumer.
To meet customers on a regular basis and address their requirements and resolve their issues.
Liase with the production team and guide them to schedule production planning to meet the market orders/demands.
To instruct/co-ordinate with the processing plant for packing schedule under different SKUs as per market requirement.
Co-ordinate with production manager and determine the right quantity˙and Size of birds to be slaughtered so as to meet market requirements.
Check and monitor daily sales activities and reports of Sales Team.
Monitor and instruct sales coordinator/Store keeper for distribution of products as per market requirement and availability.
To manage sales supervisors/ representatives/ Merchandizers/delivery personnel and instruct them on daily delivery schedules and routes.
Interact and support sales team for Payment collection and follow up with customers.
Co-ordinate with operations manager to negotiate with various suppliers of Packaging materials to ensure quality of all packaging material required by sales and marketing divisions.
Co-ordinate with Higher Management˙to determine product pricing structure and determine credit policy and facility for various customers.
Manage the fleet of Sales vehicles, monitor their lease contracts and ensure that they are serviced and in good condition.˙Not included in JD
To Monitor debtors list and ensure proper collection as per agreed terms.
Monitor and check receipts of cash on cash sales route. ? should not include in JD
Advise credit limit in the system for various customers
Keep the sales vehicles in good shape : washed & sanitized daily & make ready for tomorrow shipments. ?˙not included in JD
Assure that sales staff ( drivers & helpers) are tidy & wearing˙company uniforms . Personal hygiene should be followed & monitored. ? Not Included in JD
Temperature monitoring of the sales vehicles using Data loggers whenever poss
