Relationship Agent

Job Description

At CAPEX.com we are changing the way people invest today. Our goal is to simplify trading in one unified app where you can trade stocks, crypto and other verticals into one seamless, distinctive, integrated experience. Our product is a tool innovating tomorrow, today. This vision requires hard work and determination.Our journey began in 2018, and we have grown into a dynamic and diverse global team of 400+ people based in 9+ offices worldwide, Bucharest being the biggest one.We have a start-up DNA and a corporate mindset. We are on an accelerated growth path, we move fast, and are flexible. We have a positive approach to organizational change, making us robust and effective.If you are dynamic, eager to develop and deeply hands-on with your projects, then we are an excellent fit. We actively encourage fast-paced career paths. Every skilled, ambitious, and dedicated employee can be promoted to management roles.Challenge yourself. Challenge the future. Join CAPEX.com. Heres your challenge:As a Relationship Agent at CAPEX.com, youll be operating in one of the hottest industries. Youll be working with our expert teams using state-of-the-art technologies and methods. What youll be actively doing: Provide world-class service to our clients/potential clients base via chat, phone, and email. Represent the company and product at the highest possible level. Provide insight and feedback on issues, trends, and bugs to the team manager. In-depth understanding of multiple workflows, policies, and tools. Educate our clients/potential clients on financial instruments and assist them in getting started on the platform. Schedule and attend meetings. Stay up to date on the latest financial happenings and major headlines. Participation in exciting events in our industry (expos, seminars, etc.). Prepare a written response to client inquiries which will be clear, concise, and complete. Ensure all clients/potential clients inquiries are responded to in full, including any follow-up inquiries. Ensure that inquiries are responded to in a timely manner consistent with service level commitments. Offer support and guidance to clients. Be up to date with legal and regulatory requirements/changes in our industry. Heres how you get us excited: Dynamic, innovative and self-motivated with strong communication skills Good presentation, organizational and time management skills Must be a native or near-native Arabic speaker. English is a plus Excellent communication skills Strong networking abilities Strong oral and written communication skills, as well as presentation skills Must be efficient and organized Proven ability to multitask, deliver exceptional results and motivate/manage others in a fast-paced & dynamic environment Ability to work on your own initiative, to expand and to generate business Here are your perks of joining us!Go for challenges, be proficient and committed, and you will grab the fruit of satisfaction, pride and you will be duly rewarded.Global Career Evolution | Capex.com grows fast. Turn your passion and dedication into results, and so will you! Bring your enthusiasm to work, be hands-on with your projects, be keen to grow! Our international environment, with its global diversity, will provide you with ample opportunities to learn, perform and make an impact to be proud of. Hard work makes for true winners! Professional Hyper Growth | To challenge the future, you need knowledge close-at-hand. We make sure you get the finest trainings and certifications to propel your career. Cross-functional projects lead to cross-functional learning. We work together, we learn from one another.Connection & Belonging | People who belong together, perform together, and they do it far better! We give you every chance to foster real connection & true belonging through lots of cool activities. Great experiences and quality time enjoyed together drive focus and results.Reward & Recognition | In a constantly changing world, youll need a strong foothold. You will have a fixed incomealigned with your professional experience. We have also leveled up the game with performance bonuses to honor your accomplishments. Are you driven and a team player Lets meet and challenge the future together!

Keyskills :
Networking English Arabic Time Management Multitasking business expansion Organizational Skills communication

About Company

We are based in UAE & Saudi Arabia, Smart Chain Information Technology Consulting Ltd. is a leading tech-driven company that?s known for designing software platforms for all businesses, irrespective of their size. Backed by advanced tech solutions, our goal is to empower companies by offering new technologies that would help resolve potential issues and errors during the evolution of technology. We are adept at providing solutions related to Blockchain Consulting Services, Enterprise Blockchain Solutions, Web & Mobile App Development, Robo Advisory, Bots (software apps), AL/MT/IoT, Smart City, to name a few.