Receptionist and Sales Coordinator

Job Description

Reception Duties:

• Responsible for full reception duties such as:
• Answering calls and properly channeling to concerned employee when necessary
• Meeting and greeting guests, client, suppliers, and everyone coming to our office for whatever reason
• Typing memos, correspondence, reports, and others documents
• Ensuring that front desk area is neat, clean and well organized
• Urgent scanning for offices
• Responsible for Office and other Company Assets as:
• Monthly inventory of office supplies ? this includes inventory of computers, antivirus, Wi-Fi routers, and other company electronic devices
• Coordinate with other suppliers for water, other supplies with specific supplier and ensure we have enough supplies
• Ensuring that consumption of supplies do not exceed the yearly budget
• Coordinate with Finance Department for effective prices to ensure low cost supplies
• Responsible for safe keeping and proper endorsement or hand-over for the following:
• Office Keys (company & clients)
• Company Stamps (clients)
• Parking Access Card and Building Access Cards (company)
• Responsible for management of all available meeting rooms as follows:
• Proper organization of meeting schedule ? coordination with the team
• Welcoming guest with meeting appointment, settling then in respective assigned meeting room with refreshments
• Making sure that all tablet, monitors, remotes are in proper working condition at all times
• Prepares laptop and monitor when necessary for presentation during meetings, including weekly staff meetings
• Responsible for arranging local and international courier and ensuring that fees are updated and relevant coupons are available at any time.
• Responsible for coordination with Fit-out Company, and ensure that all physical corner, joints, doors, floors, ceilings, walls, etc. of all offices are well maintain and fixed immediately when require.
• Ensures that Office Clerk maintains high level of cleanliness, orderliness and neatness in offices includes: toilets, pantries, storage areas, refrigerators and corridors and disposal of garbage every time and watering plants once a week. Ensures all electrical units (A/C, printers, lights, and plugs) are turned off. Remind colleague to maintain everything in proper order and cleanliness.
• Bookings of restaurants, hotels and air tickets when required

• Handle all enquiries coming through the company?s Web Chat, Whatsapp, Telephone and Email channels.
• Register all leads with all correct information.
• Qualify the sales leads using appropriate methods.
• Distribution of leads to the Corporate Service Managers without any bias and as per procedure.
• Upkeep of daily reports regarding lead distribution and their status.
• Provide reports related to the sales leads to the Marketing team.
• Prepare sales proposals, update and maintain them.
• Prepare Agent agreements.
• Follow-up, communicate and maintain relation with the Agents.
• Provide any assistance to the Sales Department.
• Provides necessary clerical and field assistance to Operations Department.
• Ensure proper coordination with different departments of the company.
• Coordination with MD for any Sales related tasks.
• Provide clerical (paper works, researches, presentation) and field work assistance to various departments when required upon approval of the COO.
• Ensuring that all procedures and database of Receptionist is updated accordingly.
• Keep up to date with any relevant information relating to the job description.
• Conducts any researches may require to ensure Customer Service satisfactory and sales improvement of Bornali Real Estate Management LLC Team in general.
• Promotes highly positive & efficient team work, coordination and cooperation with the whole team of My Business.

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