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Reception Supervisor - Toyota & Lexus | Al Futtaim Motors | Abu Dhabi

1.00 to 10.00 Years   Abu Dhabi, United Arab Emirates   23 Sep, 2021
Al Futtaim Group
1 Jobs Openings
Job LocationAbu Dhabi, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

About the Position:For a customer Workshop Reception is the window to the world of after-sales service. As a Reception Supervisor in Lexus, you will be a custodian of the Reception; you will ensure that the image any customer forms through this window is that of professionalism in Customer Care and of Lexus Quality.?Specifically, your responsibilities will include the following:

  • Ensures that Reception area is well managed and operates smoothly for high level of efficiency and customer satisfaction.
  • Ensure high level of Customer Satisfaction for customer Retention and business development.?
  • Carry out pre-booking of vehicles for Service to ensure proper workshop loading.
  • Ensure vehicle is received efficiently and in a professional manner to assure customer that his vehicle is in safe hands.?
  • Ensure job card is opened efficiently and accurately for quick and correct execution of the job and once the job is completed; raise necessary invoices to ensure timely delivery and collection of payment from customers.
  • Ensure effective personal and telephonic communication with customers regarding charges, approvals and negotiations.

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