Provide a supervisory management function for all service advisors at the automotive workshop
Lead a reception team ensuring efficient and professional manner is maintained.
Act as a role model to demonstrate and promoting standards expected by practicing and creating the energy and the enthusiasm for excellent customer service.
Ensure the accurate flow of customer, vehicle information to ensure the vehicles are Fixed Right First time and delivered based on the customer promised delivery time
Ensure the tracking of the financial performance of each direct employee responsible for selling labour hours and other sales.
Conduct daily feedback and operational meetings to review daily expectation and deliverables
Required skills to be successful
We are looking for a UAE National citizen with family book
Fluent English speaking skills
Mechanical or Automotive background would be great to have.
