| Job Location | Abu Dhabi, Dubai, Sharjah - United Arab Emirates |
| Education | Secondary School. |
| Salary | Not Mentioned |
| Industry | Medical / Healthcare / Diagnostics / Medical Devices |
| Functional Area | Not Mentioned |
Department Front OfficeReporting to Front Office ManagerThe Patient Administrator is a customer focused position that is responsible for providing a friendly professional front office service that includes patient admissions, reception and billing services, and effective clerical and/or administrative support.Responsibilities: Provides information in response to queries about the Hospital's services, and handles and resolves patient complaints.Manages and schedules doctors' appointments via the Hospital Information SystemDirects patients and visitors to appropriate areas in the HospitalRegister all new patient?s demographic details on the Hospital system.To contribute to the induction and training of newly appointed patient administrators in the hospital.Handles telephone calls and messages; assists callers by providing necessary information about the hospital.Generates timely and accurate bills, receipts and refundsCollects cash, updates patients' accounts, and manages all relevant billing processesAttends to all formalities regarding admission and discharge of in-patient cases.Checks the eligibility of credit customers for each hospital visit.Checks for limits, if any, for corporate clients and also for covered/ uncovered treatments.Checks for pre-authorization of specific treatments whenever required.Performs daily reconciliation of collection summary with cash remittance.Accountable to provide accurate receipts for payment transactions.Ensure all the encounters/services are correctly billed on daily basis.Be update with the hospital campaigns, promotions and offers.
Keyskills :
Patient Administrator
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