Manager, External Communications

Job Description

ADNOC is one of the worlds leading energy producers, and a primary catalyst for the growth and diversification of the United Arab Emirates. Our diverse family of more than 50,000 employees is made up of over 100 different nationalities. People from different backgrounds, with unique perspectives and wide-ranging skillsets, who share a collective responsibility: to enable and accelerate progress, both here in the UAE and across the globe.Here at ADNOC, we go beyond business as usual. We do things differently, challenge convention, and embrace new ways of thinking. This is what defines and differentiates us.By working together every day, we?re bringing energy to life.Company : ADNOC Logistics & ServicesJob Title :Manager, External CommunicationsJob PurposeLead and manage the External Communications activities to deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness, producing online content (intranet and internet), generating ideas for new content types. Bring strategy and brand to life through storytelling. Researching and organizing facts and sources, interviewing sources. Researching markets and industries to compare and create content that is innovative and original. Manage the provision of a comprehensive range of services, including overseeing the content of Communication materials and preparation of Company publications to meet company?s requirements aiming at promoting a favorable image for the company.Job Specific Accountabilities (Part 1)? Plan and organize media gatherings, forums and press conferences for special exhibitions and events in coordination with the ADNOC Group of Companies to meet the Company?s objectives.? Monitor and coordinate with local and international media on content published about the company in various media channels to ensure clarity, quality and alignment with Company guidelines and approvals.? Provide professional advice on technical and financial aspects on printing company publications to support the projection of a favourable corporate image for the company.? Drive message alignment across external and internal audiences in collaboration with Internal Communications Lead? Bring strategy and brand to life through storytelling. Corporate communications or agency storytelling experience preferred.? Must be adept at writing across multiple platforms and for multiple stakeholders while aligning with the strategic narrative. Ensure all-around consistency (style, fonts, images and tone).? Proficiency researching topics using various methods. Researching and organizing facts and sources, interviewing sources. Researching markets and industries to compare and create content that is innovative and original.? Deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness, producing online content, generating ideas for new content types, creating concise, eye[1]catching, and innovative headlines and body copy? Generate video content (brief and talking points)? Proofread content before publication? Consistently brainstorming and collaborating with team for new ideas and strategies? Collaborating with campaign managers, creative teams and designersJob Specific Accountabilities (Part 2)Job Specific Accountabilities (Part 3)Generic AccountabilitiesAlignment, consistency, measurement? Control adherence to brand guidelines, tone of voice and communication principles to ensure standardisation and consistency of communication messages.? Drive measurement and analytics on communications outcomes.? Consistently monitor and improve the effectiveness of messaging and recommend continuous improvement opportunities.? Set up a structure system to continuously gather and obtain content up to date and ensure quality control checks in collaboration with the team.Performance Management? Contribute to the development of the Division?s KPI?s and ensure proper cascade of the Performance objectives within the Department and establish monitoring mechanisms to ensure delivery of these objectives and promote a performance driven culture.? Manage the implementation of the Company Performance Management System for individuals within the Department in accordance with Company approved guidelines.People Development ? Develop knowledge, competencies and innovative spirit in the Department and support the establishment of Personal Development Plans (PDP?s), Succession Planning and Talent pipeline within the Department in coordination with the Human Capital to continuously develop employees with emphasis on UAE Nationals to meet Emiratization targets.Innovation and Continuous Improvement? Promote an organisation culture that encourages innovation, enhances employee motivation and supports initiatives for implementation of Change Management to continuously improve the Department operations and services.? Recommend improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards in order to define intelligent solutions for issues confronting the Department.?Generic Accountabilities (continue)Internal Communications & Working Relationships? Tight collaboration with internal communications colleague for narrative alignment? Collaboration with Group Media teamExternal Communications & Working Relationships? Media, external communication providers and development partners.? External organizations, advertising agencies, or similar organizations regarding various communication initiatives.? Government organisations and entities.? ADNOC Group Companies.Minimum QualificationBachelor?s Degree in marketing, communications or equivalent.Minimum Experience, Knowledge & Skills? 15 years of professional experience in progressive and more senior-level roles in External communications. Preferably experience in a large-scale organization with complex business operations or experience working in various industries. At least 5 years in a managerial / supervisory position.? Strong knowledge of corporate communication strategy development and implementation.? Strong knowledge of public relations strategy development and implementation, and ability to devise strategies that drive business results.? Creative and innovative approach to communications with the ability to identify new ways of working and lead change.? Strong knowledge of reputation management techniques and concepts.? Knowledge of the Group?s operations and various sectors, and ability to lead the delivery of tailored corporate communication strategies in line with specific business requirements.? Strong written and verbal communication skills.Professional CertificationsAs applicableWork Condition, Physical effort & Work EnvironmentPhysical EffortMinimal, involving sitting, walking, standing and computer operations.Work EnvironmentNormal office environment.Additional DetailsJob Family / Sub Family: Communication / Corporate CommunicationsJob DimensionRevenues/ Budget: Annual OPEX~ TBCAnnual CAPEX~ TBCDirect Reports: 6Indirect Reports: As per organization chart

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