The IT Support Team maintains the computer systems & network across the Organization, providing technical support and ensuring that the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, and configures hardware andsoftware, and solves technical problems.
Job Duties & Responsibilities 1.Work in strict compliance with the corporate IT Policies & Procedures.2. Work with highly confidential information/data in a very restricted appropriate manner is mandatory.3. Setup & support computer hardware ? Servers, Desktops and Laptops.4. Install and support Windows Server 2012 & above and Client ? Windows 10 Operating systems.5. Setup & support Mobile phones/Printers/Scanners/AV systems/Access Control & CCTV systems and other IT peripherals as per the requirement.6. Support IT Systems & Applications with vendor assistance.7. Monitor and manage daily data backups.8. Document all IT Support Requests, Assets, Support Agreements, Projects & Tasks, followupfor prompt completion and report to IT Mgmt. on a regular basis.9. Provide training to staff as required on computer usage and IT Policies & Procedures.10. Keep up to date with the new Technology.
