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IT Support Engineer

1.00 to 3.00 Years   Abu Dhabi, United Arab Emirates   08 Feb, 2021
INTELLIZE
1 Jobs Openings
Job LocationAbu Dhabi, United Arab Emirates
EducationBachelor's degree / higher diploma
Salary$500 - $1,000
IndustryIT Services
Functional AreaNot Mentioned

Job Description

  • Provide Support to clients computer systems (Desktops/Laptops/Network & WiFi).
  • Responding to client, IT support requests.
  • Diagnose software, networking, or hardware issues.
  • Providing technical support on-site or via remote-access systems.
  • Tracking, managing & compiling job reports.
  • Updating Help Desk System with proper information.
  • Preparing BOQ & reports after site visit.
  • Checking for other opportunities when onsite.
  • Understand & resolve customer requirements/issues and close tickets within time.
  • Maintaining good client relations & ensure High level of Client satisfaction.
  • Increase Company reputation with quality on-time support & services.
..............Required Technical Skills :
  • Min 4 years of IT Support Experience in similar job role.
  • configuring, installing and troubleshooting - Desktops/laptops/networks.
  • Knowledge & Experience in cabling, patching, network tracing & crimping.
  • Configuring, troubleshooting - Windows Servers.
  • Active Directory, DNS, DHCP and TCP/IP.
  • Configuring & Maintain basic Routers & Switches.
  • Configuring, installing and troubleshooting - Backup systems & NAS devices.
Required General Skills :
  • Capacity to work well on your own or in a team.
  • Ability to manage your time and plan your day effectively.
  • Good Command over English Language is a must.
  • Excellent phone & email communication skills.
  • Demonstrated track record of performance and commitment
  • Cool-tempered and able to handle rejection.
  • Good organizational skills.
  • Ability to hit deadlines and work under pressure.
  • Excellent professional image & should be presentable.

Keyskills :

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