| Job Location | Abu Dhabi , United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Banking /Accounting /Financial Services |
| Functional Area | Not Mentioned |
BSc/BA degree in IT, Computer Science, or relevant field Minimum of 2 years of working experience as an IT service desk/helpdesk agent Strong communication, interpersonal, and analytical skills Excellent communication in English and Arabic language (Preferred) User-oriented, patient, and calm under pressure Good understanding of computer systems, mobile devices, and other technology products Knowledge of various technical support concepts, procedures, and practices Knowledge of IT Service Management (ITSM) tools Strong knowledge of desktop computer systems, mobile devices, client-side network devices Proficiency in Active Directory, Windows Operating systems, Wi-Fi technologies, IP telephony, Microsoft Office tools, Office 365, Teams, Remote desktop connection tools, and other desktop applications Ability to diagnose and resolve client-side technical issues Knowledge of IITSM tools and ITIL is an advantage Ability to work in shiftsProfile Description BSc/BA degree in IT, Computer Science, or relevant field Minimum of 2 years of working experience as an IT service desk/helpdesk agent
Keyskills :
Star Services LLC was established in 1989 in the booming UAE capital of Abu Dhabi to source highly-qualified and talented professionals capable of leading the nation’s foremost industries. Helmed by its visionary founder Mr. Mohammed Saeed Abdulla Al Qubaisi, the firm has since become a leading provider of human resources and recruitment solutions in the UAE, a reputation built upon an ethos of mutual trust, professionalism and cooperation. Our broad array of distinguished clients are nation-wide leaders in a number of industrial sectors, including the Engineering, Technical, Non-Technical, and Government sectors, serving as testament to our exemplary standards of customer service and satisfaction.
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