| Job Location | Abu Dhabi, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | IT Services |
| Functional Area | Not Mentioned |
ú BSc/BA degree in IT, Computer Science, or relevant fieldú Minimum of 2 years of working experience as an IT service desk/helpdesk agentú Strong communication, interpersonal, and analytical skillsú Excellent communication in English and Arabic language (Preferred)ú User-oriented, patient, and calm under pressureú Good understanding of computer systems, mobile devices, and other technology productsú Knowledge of various technical support concepts, procedures, and practicesú Knowledge of IT Service Management (ITSM) toolsú Strong knowledge of desktop computer systems, mobile devices, client-side network devicesú Proficiency in Active Directory, Windows Operating systems, Wi-Fi technologies, IP telephony, Microsoft Office tools, Office 365, Teams, Remote desktop connection tools, and other desktop applicationsú Ability to diagnose and resolve client-side technical issuesú Knowledge of IITSM tools and ITIL is an advantageú Ability to work in shifts
Keyskills :
© 2023 HireeJobsGulf All Rights Reserved
