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IT Help Desk

5.00 to 10.00 Years   Abu Dhabi, United Arab Emirates   02 Nov, 2024
Job LocationAbu Dhabi, United Arab Emirates
EducationGraduate; Engineering Graduates/PG
SalaryNot Mentioned
IndustryIT - Hardware
Functional AreaNot Mentioned

Job Description

IT Help DeskRequirements:•Experience – 5+ Years•Must have strong analytical mind and problem-solving skills.•Ability to communicate technical information to a non-technical audience.• Skills in configuring on premise infrastructures.•Capability to work with people of different culture in different time zones.• Strong skills of security measure to implement in application development/setup.•Have demonstrated experience with Network and system infrastructure support, to be able to troubleshoot a wide variety of IT issues and the ability to manage several activities simultaneously, often with stringent deadlines.•Have strong organizational and personal skills, the ability to assess business issues and risks and to interpret them into technology solutions/requirements.•Proficient with ITIL concept. More specifically, understanding of Service management, change management, and escalation.•Ability to communicate effectively with IT suppliers for incident tracking, escalations or upgrades of the systems.•Bachelor’s Degree in Computer Science or EngineeringJob Location: Abu DhabiMode – Contract-12 Months

Keyskills :
Strong analytical mind and problem-solving skills

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