Supporting stores to resolve IT issues escalated within the Service Desk
Provide technical assistance with computer hardware and software for stores and the office.
Resolve technical issues in a timely manner using available resources within the company.
Administering and eliminating ongoing IT issues including POS support.
Perform hardware and software installations, configurations and updates as needed.
Assisting the Line Manager with hardware specifications, quoting and technical solutions.
Responsible for the maintenance, configuration, and reliable operation of computer systems, network and servers
Maintain and secure passwords, file system security and data integrity for desktop environment
Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
