HPC Manager- G42 Cloud

Job Description

The opportunityDevelop, implement, optimize and maintain HPC-based solutions, provide guidance on HPC engineering and support initiatives, deploy and debug HPC stacks and ensure the HPC services availability is within the defined SLA.G42 is an Abu Dhabi based artificial intelligence and cloud computing company with a global footprint delivering holistic and scalable solutions to a variety of commercial and government clients. The Group?s business operations cover a wide range of industry verticals including Healthcare, Government, Smart City & Smart Mobility, Oil & Gas, Fintech, Geospatial, Aviation, Cloud Computing, Big Data Analytics and Sports.Role:Design, control, and manage the technical processes and operational integrity of the HPC services provided by the company and oversee and coordinate the activities of the HPC Engineering team whilst ensuring the HPC services availability is within the defined SLA.Managerial Responsibilities:Reporting to the HPC Director, Cloud Operations.Strategic Planning

• Propose and communicate team?s and individual KPI?s for the HPC Engineering team and ensure they are in line with department, business unit and G42 strategic goals.

Budget Management

• Provide input towards budget preparation for the section to the department head.

Corporate Performance Management

• Oversee the performance of the HPC engineering team, provide direction and guidance to the employees on achieving team?s
• Proactively communicate the annual objectives and KPIs to employees.
• Engage with the department head to identify opportunities to improve the team?s

People Management

• Provide constructive feedback to direct reports and provide inputs to the department head on performance of employees.
• Provide inputs to the training and development needs of the section?s employees.

Functional Responsibilities:

• Maintain and manage the HPC solution including software deployment and upgrades, system setup, administration, monitoring and configuration, disaster recovery and routine update of services.
• Oversee the functioning of HPC network, data, platform and technical offerings.
• Define, test and roll out new features to improve customer success across the G42 HPC
• Identify infrastructure dependencies, such as, capacity and HPC services, integrations and data flows requirements, to plan and drive these dependencies at various stages of project.
• Manage report of infrastructure incidents and follow standard procedures for the escalation of unresolved issues to the appropriate stakeholders.
• Monitor the change management, incident management and problem management processes, response time, quality, productivity and ticket handling.
• Collaborate with information security and business operations team to identify and implement HPC solution
• Apply analytical, research and problem-solving skills across various systems and situations, including those that may be unfamiliar, to address critical issues in line with G42?s code of ethics and policies and procedures.
• Work closely with solutions team, project managers and customers to ensure that systems are production-ready.

Organizational Responsibilities:Governance

• Maintain awareness and adherence to the department/section?s policies and procedures.
• Ensure compliance of the section to the guidelines defined by division/department?s, such as, HR, legal, risk and quality assurance in addition to G42?s framework and DoA.
• Participate in the periodic audit of the established policies and procedures.

Management Reporting

• Contribute to the development of periodic reports, as requested by the department head.
• Propose and recommend remedial activities to manage any quality or non-compliance issues that arise during the review of periodic reports

Technology Management

• Support in the process of identifying section?s technology-related needs that helps drive automation within the section and direct line of work.

Change Management

• Support the execution of change management activities in the section.

Professional Development

• Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work and inline with G42?s values/behaviours.
• Participate in performance appraisals and reflect on the feedback and recommendations provided by the line manager for development.

Other Responsibilities

• Comply with applicable laws, regulations, international standards and related G42 Policies and Procedures.
• Comply with G42 Acceptable Use Policy, attend mandatory information security, privacy, business continuity and HSE trainings.
• Report information security, HSE etc. incidents or suspect incidents through G42 established incident reporting channels.
• Maintain confidentiality of information and classify and handle information as per G42 Policies and Procedures

Keyskills :