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Housekeeping Order taker at Holiday Inn Abu Dhabi

1.00 to 10.00 Years   Abu Dhabi, United Arab Emirates   13 Aug, 2022
InterContinental Hotels Group
1 Jobs Openings
Job LocationAbu Dhabi, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Travel is a journey. At Holiday Inn, we help make it a joy.Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we?ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we?d love to give you a warm welcome to the Holiday Inn? family.Holiday Inn is the first of its brand in Abu Dhabi featuring 203 modern and stylish rooms, wide variety of food & beverage outlets - Indulge in a variety of international flavors at the Silk Route Cafe. For a lively night out, hit the Thirty 1st Bar & Lounge with amazing views of the Abu Dhabi skyline or visit Hubbly Bubbly, our shisha cafe for a traditional Arabic experience under the stars. For Sushi lovers, SushiSan offers the sushi as it should be. Stock Burger Co.is a new casual dining concept defined by a perfect and always appealingpairing premium burgers and craft brew and all in addition to meeting rooms and banqueting facilities.The hotel is a kilometer away from Abu Dhabi National Exhibition Centre (ADNEC), very close to the diplomatic enclave. The hotels fitness facilities are located at the top floor and offer great views of the city. Besides a well-equipped fitness room, Holiday Inn Abu Dhabi offers a pool and three massage rooms.We are currently seeking to hire a Housekeeping Order taker to join Holiday Inn Abu DhabiAs a Housekeeping Order taker, you are responsible for all communication between the housekeeping department and other department whereby your role will include key responsibilities such as:Your responsibilities:

  • To be passionate about delivering great service and confident in multi-tasking and in-depth planning
  • Experience with handling guests queries and queries that come from within the Housekeeping and Front Office department
  • To be willing to learn new things and work as part of a wide hotel team
  • To be proficient in MS Office applications and Opera (highly desirable)
  • Responsible for communicating all operational concerns to the leadership team and proactively addressing any day-to-day housekeeping operational concerns
  • Take a lead role in the coordination of all housekeeping employees and activities including office opening and closing, daily room assignments, inspection of rooms, evening service assignments, and other special tasks
  • Maintain complete knowledge of all housekeeping services, outlets, hotel areas / features and hours of operation
  • Keep a complete updated inventory of linen and housekeeping supplies
  • Order supplies as needed in coordination with management
  • Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
  • Have complete understanding of the policy relating to fire, safety, and health
Ideally, you will have 2 years of experience in a similar role in a 4 stars hotel. You need to be people oriented and highly passionate about your job with a great level of confidence. Good English communication skills are essential. The right candidate portrays a professional image at all times and possess strong multi-tasking and admin skills.

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