| Job Location | Abu Dhabi, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Management Consulting |
| Functional Area | Not Mentioned |
Guest Relations ManagerRIXOS RIXOS ABU DHABI MARINA Location Abu Dhabi, Abu Dhabi, United Arab Emirates Category Rooms RIXOS Posted Date 30/03/2022Job Start Date :24/04/2022 JOB DESCRIPTIONGuest Relations ManagerWhat is in it for you:Employee benefit card offering discounted rates in Accor worldwide*Learning programs through our Academies*Opportunity to develop your talent and grow within your property and across the world!*Ability to make a d*ifference through our Corporate Social Responsibility activities, like Planet 21What you will be doing:As a Guest Relations Manager you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience whereby your role will include key responsibilities such as:Maintain effective communication with all related departments to ensure a smooth service delivery*Extend personal service and attention to all guests, with particular emphasis to VIP gues*ts * Develop the reputation, customer loyalty and market standing of the hotel by providing a high level of customer care, assistance and recognition * Ensure that the correct arrival, check-in procedures and escorting of all guests to rooms are applied * Ensure that on the day subsequent to arrival and day prior to departure, all guests identified as VIPs, are contacted by a member of the Guest Relations Team * Check all VIP rooms with treatments prior to arrival times to ensure that the correct treatments and housekeeping standards are correct.Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed*Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time*Your experience and skills include:* Fluency in both writen and spoken English, additional language is an advantage (Arabic) * With minimum 2 years experience in similar role in a luxury hotels & resortsOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.*We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor, visit*Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS
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