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Guest Experience Executive (Based in Abu Dhabi)

1.00 to 10.00 Years   Abu Dhabi, United Arab Emirates   26 Nov, 2024
Job LocationAbu Dhabi, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustrySales Outsourcing
Functional AreaNot Mentioned

Job Description

RequirementsJob Requirements:

  • Provide high-level customer service to all guests by maintaining a pleasant, professional, friendly, and outgoing attitude.
  • Meet and greet crew and guests arriving at the FBO terminal and manage their passports, documentation, and custom requirements.
  • Attend crew and guests? requests, such as seating arrangements around the FBO terminal, in a timely and accurate manner.
  • Coordinate with operations team to ensure meticulous planning and organization.
  • Prepare and maintain required reports on daily basis.
  • Handle guests? constructive feedback pleasantly and courteously
  • Compile and organize the flight details for the passengers scheduled to arrive the next day.
  • Coordinate movement of passengers and luggage both outside and inside the FBO terminal.
  • Assist in tasks during work events including exhibitions/shows/photoshoots.
  • Must have a confident and positive approach as well as pleasant personality which is crucial.
  • Coordinate with Butlers and F&B team for providing excellent service for a memorable guest experience.
  • Identify and champion new ideas and initiative. Foster a culture of innovation and continuous improvement.
  • Complete any other duties assigned by Team Leader and Line Manager.

Keyskills :

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