| Job Location | Abu Dhabi, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Front Office InternshipBeing able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to the hotel etiquette, assist guests with their inquiries, taking reservations and p erforming administrational tasks. * Ensure The First Collection brand standards, policies and procedures are adhered to all times. * Greet and welcome all guests approaching the Front Desk in accordance with TFC standards. * Lead and supervise all Front Desk Agents in running each shift smoothly. * Train all new joiners and team on hotel procedures and policies. * Handling cashiering duties and forex exchange. * Be familiar with all the Front Office systems and software required for the position. * Ensure that all hotel standards are met when assisting the guests and handling information. * Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner. * Review Front Office logs, Trace File and Credit Limit daily. * Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. * Be familiar with all in-house groups. * Be aware of closed out and restricted dates. * Coordinate with Duty Manager on any challenges and solution during each shift. * Be familiar with hospitality vocabulary and codes. * Have knowledge of emergency procedures and assist as needed. * Always use proper etiquette when communicating with guests and associates. * Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. * Lead by example in upselling rooms, meal packages and other promotions or guest programs. * Maintain a clean and tidy work area. * Perform any other works as and when assigned by the line manager and/or management. * Desirable Hospitality Management Graduate or similar. * Minimum ?O? Level or professional Certificate in administration management or equivalent. * Excellent communications skills with Proficiency in speaking and writing Business English. * Required language(s): fluent English, with preferred French, Russian, Chinese, or Italian. * Team player with excellent planning, organizing skills and excellent problem-solving skills. * Able to work flexible working hours with rotating shifts. * Pleasant personality and good grooming.Front Office InternshipinUnited Arab Emirates + 10 milesCompetitive salary and benefits Front Office Internship jobs in United Arab Emirates Ads and content can be personalised based on a profile. More data can be added to better personalise ads and content. The performance of ads and content can be measured. Insights about audiences who have viewed the ads and content can be extracted. Data can be used to build or improve user experience, systems and software.
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