Field Services Engineer

Job Description

Location: Abu Dhabi, Abu Dhabi, AEThe Field Service Engineer will have a working knowledge and experience of API Pumps, pump commissioning in the field, and pump workshop services.Coordinate with manufacturing facilities to prearrange documentation, parts and information required to enable efficient commissioning and installation of new equipment.Service equipment & perform equipment maintenance in accordance with customer service agreement.Troubleshoot equipment / system problems and provide technical support and guidance to customers.Perform emergency breakdown service for customers, on 24 hour per day 7 day per week basis.Interact with facilities on warranty related service work when on site, as necessary.Lead the inspection and / or removal of equipment from sites for transfer to the Service Centre as and when required.Lead investigations, either at sites or the Service Centre (as necessary) to quantify possible extent and source of reported operational problems.Disassemble equipment to identify and solve operational problems and to perform maintenance as necessary, install new parts or use agreed refurbishment techniques as necessary and then reassemble equipment.Produced detailed reports including digital photographs.Lead the re-installation of equipment at site.Perform the necessary condition monitoring and performance monitoring of equipment.Promote the use of Celeros FT original parts and the use of service agreements to customers.Create a positive work environment / relationship with colleagues and customers.Lead on-site field service teams, including Celeros FT Workshop Technicians and sub-vendors under the supervision of Celeros FT.Carry out inspections and QC activities to ensure all work meet the required standard.Provide assistance in the Service Centre Workshop as required.Proactively participate in operational activities for all Celeros Flow Technology brands and products to develop and expand knowledge and product expertise.Ensure adherence to all Corporate Environmental, Health & Safety guidelines and projects.KPI ? METRICThinks creatively and has in-depth engineering knowledge to identify barriers, apply knowledge and logic to solve problems and provide technical solutions.Is focused on safety and delivery and has a strong awareness of what is required to achieve both simultaneously.Displays exceptional attention to detail and accuracy, even when handling multiple demands in a pressurized environment and has a proven track record of meeting high performance standards.Is hands-on, self-motivated and energetic with a clear sense of urgency and direction.Responds professionally to all inquiries and complaints (from both internal and external stakeholders) and remains calm and composed when under pressure / facing technical difficulties.Is a team player: committed, reliable, responsible, flexible, helpful, supportive, active listener / communicator..Communicates effectively with groups and individuals (both internally and externally) and can tailor the approach to suit the level of technical competence.Communicates fluently (verbal and written) in English ? essentialPossesses a valid Driving License converted for use in the Middle East ? essentialVocational Qualification in Mechanical Engineering, Manufacturing or Assembly ? essentialPrior experience as a Field Service Engineer, within the Oil & Gas industry ? preferredJunior Level, with 1-2 years related experience.Required regularly to stand, sit, walk, stoop, kneel, crouch or crawl. Required occasionally to climb or balance.Required regularly to talk, hear, and see. Specific vision abilities required for this job include close vision, distance vision, colour vision, peripheral vision, depth perception and ability to adjust and focus.Required regularly to use hands to finger, handle or feel, reach with hands and arms.Required regularly to lift and/or move objects weighing up to 30kg?s.Required occasionally to travel, usually by air, road or sea so may be required to sit for an extended period of time.Workshop conditions are in line with Celeros Flow Technology EHS regulations and country legislative safety requirements with regards to safe walkways, shelving and general working areas.Noise within the workshop is often at a level that requires hearing protection due to machinery, vehicle movement and general day to day activities. PPE / hearing protection must be worn where appropriate. Noise within the office area is moderate. (i.e. business office with computers, phone, and printers, light traffic).Due to the nature of the workshop environment, (doors constantly being opened and closed for deliveries) temperatures can range depending on seasonal conditions. Temperatures within the office are usually more consistent and should be used as necessary to regulate body temperature and to reduce discomfort.Within the workshop there is moving equipment (overhead cranes) and there is equipment / machinery with moving parts (lade). PPE / hard hats must be worn where appropriate. Remain alert within the workshop, adhere to restricted zones and use machine safeguards where necessary.Hand held power tools are used within the workshop. Follow Company procedures and adhere to time restriction to eliminate / reduce the risks from exposure to hand-arm vibration.Cleanliness is of paramount importance to Celeros Flow Technology however from time to time, dust and general packing materials may accumulate, particularly during grinding activities. PPE / dust masks and protective eyewear must be worn where appropriate.Working from height, on a raised work area or on a scaffold will be required within the workshop. Follow Company procedures to eliminate / reduce the risks of falls.All PPE is provided for by the company and must be worn at all times where appropriate. The working environment dictates that loose clothing, jewellery and long loose hair are not appropriate within the workshop as these increase the risk of injury.Provider Description Enabled SAP as service provider route is used for session stickiness careerSiteCompanyId is used to send the request to the correct data center JSESSIONID is placed on the visitors device during the session so the server can identify the visitor Load balancer cookie (actual cookie name may vary) prevents a visitor from bouncing from one instance to anotherProvider Description Enabled YouTubeProvider Description Enabled AddThis

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