Executive Assistant

Job Description

& SummaryA career in Office Management, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. Youll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.Senior Executive Assistant duties and responsibilities:CustomerDiary managementExtensive management of online diaries, book appointments and arrange meetings, updates as requiredEnsure Executive/s get to meetings on time with appropriate documentationAct as back up in managing other Executives and Principals diaries when their EAs are not availableCall managementHandle and screen calls for Executive/sTake and pass messages to Executive/s in a timely mannerEmail managementMonitor Executives email inboxes when they are out of the office or at meetings and taking action as necessaryClient relationshipsMaintain and build good working relationships with Executive/s clients and their assistants via phone and email communicationAssist other EAs during busy periodsInternal ProcessMeetingsProactive planning for meetings and follow up actions (documents, papers needed)Organise local internal and external meetings, including organising catering, IT requirements etcMeet and greet visitorsPartner and Executive general adminProofread and finalize documents when required i.e. presentations, proposals, lettersGeneral filingKeeping Executive own contacts databases/business card storage up to dateLearning and GrowthExercise confidentiality, discretion and personal sensitivity in all aspects of the roleComply with PwC policies and procedures in all aspects of the roleBuild network of strong working relationships both internally and externallyAssist with the organisation of PwC events as needed including dinners and outside eventsAct as a key resource and liaison to other functional areas of the business, building cross-functional relationships as neededEducationBachelors degreeLanguageFluency in spoken and written English, proficiency in Arabic is an advantageOverall Experience5+ years experience in a PA/EA roleSpecific ExperienceExperience with a professional services firm preferredPrior people management/team lead experience preferredKnowledge and SkillsRole model in terms of self development, attitude and behaviours.Strong communication skills in order to escalate conflicts of interest and to liaise with all levels of staff.Demonstrates sensitivity together with the ability to negotiate effectively and influence others when appropriate.Seeks and applies knowledge and skills, continually striving to improve within role. Advocate best practice in this regard to others.This role requires an effective team player who is able to promote and demonstrate one Firm and team working, contributing to the goals and objectives of the EA function.Should possess a strong focus on customer service for both internal and external clients. Advocate best practice in this regard and demonstrate in role.Confidence to establish and develop relationships at all levels of seniority and demonstrate a proven ability to network effectively.Will need to keep up to date with EA best practice, changes to systems policies and procedures.Support and take ownership for assigned work/activities. Comfortable in multi-tasking, prioritisation and problem solving.Must be flexible, able to work with change, adapting as appropriate and encouraging others to do so. Seeking direction from the Office Manager to support any necessary change within the teams.Exercise confidentiality, discretion and personal sensitivity in all aspects of the roleEducation Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications Required SkillsOptional SkillsDesired Languages Travel RequirementsUp to 20%Available for Work Visa SponsorshipYesGovernment Clearance RequiredYes

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About Company

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. Were a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.