Driver

Job Description

Driverposted 1 day ago in , in * Post Date : May 24, 2022 * 1 Click(s) * View(s) 10 * Share:In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island Abu Dhabis business and lifestyle destination Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabis most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites all with water views. With six creative restaurants and lounges, this is Al Maryah Islands premier location for stylish entertaining. All venues open to outdoor waterfront terraces and most include private dining rooms. Relaxation awaits in the radiant Dahlia Spa with separate fitness and treatment facilities for men and women. Our expansive swimming pool offers a cool social scene with skyline views. With two bright, airy ballrooms that open onto the water, Four Seasons is Abu Dhabis most desirable address for meetings, social events and weddings. Every moment is elevated by thoughtful Four Seasons service, anticipating each guests unique personal needs whether the goal is relaxing on vacation or staying efficient for business.Main Duties/DescriptionMakes sure that all his subordinates comply with their respective core standards & culture standards. Is accountable for being a highly visible individual in the lobby that well represents the Executive Management. To be involved in handling guests complaints. To check that glitches follow ups are happening and done in a timely fashion. Be well informed about all hotel services. To greet current glitch guests upon departure. To escort as many possible V.I.P., SA during her/his shift. To coordinate the Curbside program. To adjust her/his own schedule in order to maximize his visibility when most needed. To designate a replacement when he is not working. The ability to perform all reasonable services a guest may require, anticipate guest requests and requirements in order to satisfy them efficiently and promptly. The ability to ensure all vehicles and keys are handled with caution and are properly secured. The ability to coordinate the cooperation between all Guest Service staff in handling guest cars, luggage, etc. The ability to handle guest complaints or problems relating to Guest Service with professionalism and maturity, keeping the Assistant Director of Rooms and Front Office Manager well informed as to problems and actions taken. The ability to create action plans to rectify reoccurring Guest Services glitches, including the ability to put in places a training program for rectification and retraining of the Guest Service team when needed. The ability to respond properly in any hotel emergency or safety situation. The ability to coordinate the welcoming of all curbside guests and V.I.P. Coordination of management lobby presence during peak arrival and departures of groups and events. The ability to maintain Motor Lobby and Lobby in clean and tidy condition with coordination with Engineering, Food & Beverage and Housekeeping. Be trained and able to complete related roles, i.e. bell attendant, airport greeter etc.Standard Duties:To provide a friendly and professional service that always exceeds guests expectations.To ensure you read the hotels employee handbook and have an understanding of and adhere to the hotels rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.To comply with local legislation as required.To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.To respond to any changes in the division as dictated by the needs of the industry, company or hotel.To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.Conduct and attend training sessions as outlined.Perform other tasks or projects as assigned by the Front Desk Manager or Assistant Director of Rooms.

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