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Customer Service Officer

1.00 to 10.00 Years   Abu Dhabi, United Arab Emirates   27 Jan, 2022
Sofra
1 Jobs Openings
Job LocationAbu Dhabi, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryCatering, Food Service, & Restaurant
Functional AreaNot Mentioned

Job Description

  • Liaise with different stakeholders
  • Managelargeamounts of incoming phone calls and messages
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to expand their knowledge and job

Keyskills :

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